Executive Summary
Project Manager with almost 4 years of experience on implementation and delivery of projects. Effective and adept in team management and solving problems that leads to successful record of project delivery, client (account) retention and 120% growth for the account. Known for “continually raises the bar for her team members on each and every project regardless of whether she is the lead or merely consulting.”
Areas of Expertise
•Project Management
•Strategic Planning
•Client/Stakeholder Management
•Leadership, Team Building, Problem Solving and coaching
Professional Summary
Software Technology Company (07- Present) – Microsoft partnered IT company in Illinois that works primarily with clients in multiple domains specializing in web development, e-commerce, database maintenance, legacy migration and strategic consulting primarily in open source and Microsoft technologies.
E-commerce Site Implementation - Recruited as the project manager to lead the global team for an e-commerce site with a robust admin panel that includes content management, reporting and inventory management.
•Lead a cross functional team of 8 in a global setting
•Efficient stakeholder management
•Agile project environment implemented
•Involved offshore development team management
•Set internal record of initiating and setting the project team in record time
Community Management Application and Integration- Project required upgrading the web service along with creating a system to bring in more than 1500 community members in one common platform.
•Involved multiple API integration
•As the project manager involved throughout the SDLC from planning to implementation and delivery.
•Led JAD sessions with stakeholders
•Responsible for creating monthly reports and leading client meetings
Led team comprising of 6 and recognized by client for being “by far the best IT manager that I have ever worked with. She is detailed oriented, resourceful, professional and deadline driven.”
Retail Campaign – Handpicked my management to lead the strategic communication campaign that targets outdoor retail group and integrate search engine optimization (SEO) and social media to increase their customer reach.
•Led the project tea of 5 for planning, market research and analysis of available data and based on finding create strategizes for the project.
•Involved and responsible for management of stakeholder, communication and implementation of strategies.
•Created templates and guidelines for use in benchmarking and similar future projects.
•Responsible for monthly report generation, e-commerce integration with social media tools and constant monitoring of live data and impact of the project.
•Led to starting a new department and generating revenue for the company, recognized for “She understands her domain very well. She does a lot of experimentation and always come up with new ideas.”
Non Profit Information Management for Donors- Recruited to manage and oversee the offshore team and stakeholders for a nonprofit 501 (c) (3) organization in Washington DC with more than $84 million distributed as aid in their 15 year history, serving more than 77,000 women and benefiting more than 414,000 family and community members.
•Responsible to oversee the system integration
•Point of contact for client/stakeholder communication
•Led Quarterly Business Review and renewal of contracts
•Involved in documenting processes and creating flow charts that led to creating the work break structure and resource management
•Involved in setting up an agile environment
•Involved in day to day activities and managing a globally located cross functional team of
Educational Site Implementation in Open Source Environment- Successful client management and implementation record led being recruited for the project.
•Involved with meeting clients, gathering requirement with analysts, creating documents and implementing the project
•Accountable for implementation and creating matrixes for tracking and delivery.
•Effectively mentored newbies who transitioned with 100% absorption rate within the company and were recognized for their growth and contribution in their individual projects
•Led to winning the employee achievement award.
Whole Sale Site with Multiple Seller Login and Inventory Management-Worked directly with the Project Manager to analyze, create functional flows and create documentation, software requirements specifications to enable effective resource management and project delivery.
•Responsible for client meetings, change management and creating gap analysis documents
•Tracking delivery against project scope
•Create unit testing modules
•Track project schedules and create reports
Department of Marketing in Oklahoma (06-06)- Involved in a close team of 4 people that revolved around creating strategic communication plans for a nationwide counselling service provider.
•Required leading a small team of 4 people to research and analyze data and plan based on the findings
•Create new strategies and action plans and measure it with live data
•Was recognized for creating effective results for the campaign and being a team player.
University Technical Department(05-06)– Project involved technical problem solving and maintaining labs for the School of Law.
•Recognized for independent thinking
•Problem Solving capability
•Personalized communication and customer service to students and faculty.
Education
Masters in Mass Communication, Oklahoma (05-06)
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